When working in batch, a user may notice that some constituents transactions do not have recognition credits defaulting. This can occur when the constituent has selected to give gifts anonymously.
Option 1: Manually add the recognition credits to the particular transactions.
Option 2: Go to the Constituents record and on the Personal info tab, change the value for 'Gives anonymously' to 'No'.
Option 3: In version 4.0 and higher - Go to Revenue and click Recognition settings under Configuration. Click Edit next to 'Anonymous recognition options' and mark 'Always apply recognition credits'. Save.