Default recognition credits not applied to some constituents in batch

When working in batch, a user may notice that some constituents transactions do not have recognition credits defaulting.  This can occur when the constituent has selected to give gifts anonymously.  
Option 1:  Manually add the recognition credits to the particular transactions.

Option 2:  Go to the Constituents record and on the Personal info tab, change the value for 'Gives anonymously' to 'No'.  

Option 3:  In version 4.0 and higher - Go to Revenue and click Recognition settings under Configuration.  Click Edit next to 'Anonymous recognition options' and mark 'Always apply recognition credits'.  Save.    



 Blackbaud CRM

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