Users are getting kicked out of the application sporadically

When working in CRM, users my be automatically logged out of the application.  They may then attempt to log-in again and receive an error saying that they are already logged in.  
We're currently evaluating this issue for a fix in a future patch or service pack.  

Environment

 Blackbaud CRM
 4.0
 4.0.141.0 SP2

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.