Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
How can I remove the "Error Parsing Forms Template" error from a page?
This usually happens when the radio button option is selected on a Custom Form and only one item is available to choose from.
To fix this, navigate to:
onMessage > Content > Custom Forms
Click Edit to the right of the form
Click Edit next to the radio button item
Enter in another Value within the Add Value textbox