Error: Unable to install update: the remote server returned an error: 403 forbidden - when attempting to install Blackbaud Web Services

While following How to install Blackbaud Web Services for ResearchPoint Integration you may receive the following error:

Unable to install update: the remote server returned an error: 403 forbidden.

Article Number: 86326

Products:

This error can occur if your Windows Firewall is blocking the Web Services installer from being downloaded.

White list *.blackhaudhosting.com in your Firewall
Allow the exe to be downloaded through your Firewall in order to install Blackbaud Web Services.

Contact Support and reference this article if issue persists.

Infrastructure Firewall

Affected Product Raiser's Edge

Affected Version 7.93

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