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Error: Unable to install update: the remote server returned an error: 403 forbidden - when attempting to install Blackbaud Web Services
Search Knowledgebase
While following
How to install Blackbaud Web Services for ResearchPoint Integration
you may receive the following error:
Unable to install update: the remote server returned an error: 403 forbidden.
Article Number:
86326
Products:
Raiser_s_Edge_RE
ResearchPoint
This error can occur if your Windows Firewall is blocking the Web Services installer from being downloaded.
White list *.blackhaudhosting.com in your Firewall
Allow the exe to be downloaded through your Firewall in order to install Blackbaud Web Services.
Contact Support
and reference this article if issue persists.
Environment
Infrastructure
Firewall
Affected Product
Raiser's Edge
Affected Version
7.93
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