- Submit a ticket using Case Central.
- Include the following information:
- Contact Name
- Job Title
- Email Address
- Direct phone number
- Indicate if they replacing an existing contact at the school (and who) and if that contact is the Primary or Alternate contact.
- If they are replacing the Primary or Alternate contact, please also CC your Account Executive so they are aware of the change.
- A Customer Support Analyst will reply to the ticket letting you know they've added the contact for you.
Connect and collaborate with fellow Blackbaud users.