Smart fields are taking much longer to calculate after updating to 3.0 Service pack 11

When calculating smart fields performance has decreased after upgrading.  You may notice this issue after updating the application and not making any other changes to settings or configuration.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

1. Go to Administration, Smart fields
2. Access any of the Smart fields and see the performance times have decreased


 Blackbaud CRM
 Service Pack 13

Was this article helpful?