With the 10.6 release on June 3, 2015, users can chat with Support using the Chat button in the new Help Panel which is available as part of this release.
  1. Users will need to be logged into the app before accessing the new Help Panel.
  2. Once logged into the app, Platform Managers will see the Help Panel button in the upper right.
    • Tip: Platform Managers can add the Faculty role to access the Help Panel, but only Platform Managers have access to Chat.
  3. Click the question mark to open the Help Panel.
  4. Click the Chat button in the lower right-hand corner. User-added image
Watch this video for more information: