Is transaction information captured if credit card processing is temporarily unavailable?

When the Blackbaud Payment Services credit card processing service is temporarily unavailable, are we able to retrieve information about any possible attempted, or failed, transactions that may have occurred during this time?
When a donor enters their information into Blackbaud Internet Solutions (BBIS) to make a donation, the information entered will only be saved to the database if the transaction is successful.

If Blackbaud Payment Services (BBPS) becomes temporarily unavailable, this information will not be saved to the database. There are currently no options available that would allow for saving of this temporary data in a retrievable format so that it could be processed at a later time.


 Blackbaud Internet Solutions

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