Error: An error occurred trying to restore [databases] System.Data.SqlClient.SqlError: Read on [database files] failed: 38(Reached the end of the file.) - when attaching a database to the Blackbaud Management Console

When attaching a backup of a database to the Blackbaud Management Console, the following error may occur:

"An error occurred trying to restore [databases] System.Data.SqlClient.SqlError: Read on [database files] failed: 38(Reached the end of the file.)"
This error typically indicates that the database is corrupt or incomplete and cannot be attached to the Blackbaud Management Console.  

If you are downloading the database from the Blackbaud FTP site, use a third party FTP utility such as FileZilla to retrieve the backup file.

If the issue persists, please Contact Support and reference this article.

Environment

 Raiser's Edge

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