- Open IE and select internet options
- Then go to the Programs tab and select Manage add-ons
- After that Select toolbars and extensions
- Show all Add-ons
- Right click on the RSclientprint 2008 class and select more information
- At the bottom of the page remove it.
- Next close all of your browser windows and CRM
- Log back into CRM
- Navigate to a report
- Click the Print button
- Then click Install
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