Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
I have an alternate root domain I would like to redirect to my onMessage site. How do I set up the DNS record?
The root domain's A record should point to 22.214.171.124. Configuring your Root domain (example.com) in this way will automatically redirect those requests by appending www. to the root domain (www.example.com).
** Please note that we recommend against making these root domain changes in on your Domain Controller/Active Directory Server. **