We would like to email a group of constituents that haven't taken an action alert yet. We have already emailed the group in the past with a link to take the action alert and some did, but we would like to send another email for constituents that haven't taken action yet.
Every action alert generates a built-in group that holds constituent records who have taken the action alert. You can find this by following the steps below:
Go to Constituent360 > select Groups
Search the internal name of the action alert
You can add this group to the Do Not Email Groups along with your target list so that it essentially excludes all constituents that have taken the action alert.