Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
If you go to the directory and it does not fully load, this may be a problem with the browser cache, especially if Blackbaud updated code impacting any part of the directory.
If the directory does not fully load for you, clear your browser's cache. Then go to the directory and refresh the browser page so that it can reload in the browser instead of displaying the cached version.