Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
If grades do not populate in the grade plan after a teacher adds the grades, this may be a browser caching issue.
Have the teacher navigate away from the grade plan page and then go back to the page. The grades may appear at that time. If not, have the teacher clear their browser's cache, then refresh the browser window. Either one of these may resolve the problem.