Graduation date does not import if batch rows are edited prior to commiting

When importing new constituents, users might notice that the graduation date is missing for records that were edited or interacted with in batch.  This includes changing fields or making choices about duplicate checking. Graduation dates always appear blank and grayed out in Constituent import batches so users will not notice until after committing the records.
We're currently evaluating this issue for a fix in a future patch or service pack.  

Steps to Duplicate

1. Go to Administration > Import
2. Run the import process
3. Navigate to the batch created from the import
4. Choose a value for any field that are missing from the import
5. Select any records that have been detected as duplicates > Choose to ignore the potential duplicate, thus allowing the record in the batch to come in
6. Save and Close the batch
7. Commit the batch
8. Review each of the records in the batch, the row that was edited and the row that had the potential duplicate are missing the graduation date.
9. Graduation date is found on the Education tab of the constituent
 

Environment

 Blackbaud CRM
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.