I received a BEN alert notifying me that some data centers have been affected. Which data center is our Luminate Online site hosted on?
All Luminate Online sites are hosted in the Austin data center. If the Austin data center was not named in the incident report then your site and Luminate Online services should not be affected. If your site has been affected you can always check our status page to receive the latest status updates regarding the incident impacting your site. If you need immediate assistance please contact support at 1-888-528-9501, option 3.