Recognition Credits are not created for membership transactions added via BBIS
We're currently evaluating this issue for a fix in a future patch or service pack.
Steps to Duplicate
Steps to Duplicate: 1. Add a new Constituent 2. Once your new Constituent opens add a new membership on the memberships tab 3. select the following • paying for membership • Account system • Program and Level • Pay in Full and Leave everything as default and click save 4. Once the membership saves select recent membership transactions and open the membership transaction 5. On this transaction you will see how the membership transaction is added with 2 Applications. One has Designation: None (earned income) and the other goes toward the designation. There is also recognition credit for the donor 6. Browse out to a membership page in BBIS for the same program membership created in step 3 7. Select the Individual\Dual membership and select Add to cart 8. Enter information for yourself or a new Constituent 9. Ensure use this as my billing address is checked and click check out 10. Enter billing info and submit payment 11. Login to CRM 12. Go to Web transactions 13. Download the membership transaction 14. open the batch that gets created 15. Highlight the row that has your transaction 16. Select the dues tab 17. Click on the recognition credits button and there are no recognition credits there 18. Commit the batch and no recognition credits are added for the transaction