Blackbaud does not host DNS records for the domains owned by Luminate Online clients. We understand that you may not know who at your organization would be the primary contact to make changes to the domains the organization owns.

The "whois" protocol can be used to query a database of public information hosted on the Internet about domains. This can provide valuable information such as the domain name servers from which that domain is hosted and contact information about people at the organization involved in originally registering the domain.

The following website will retrieve "whois" information for a specific domain:
http://whois.icann.org/en

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing the resolution from these websites.