CRM only allows 9 digits for the Immediate Origin Number

CRM allows the user to select the Routing number, the EIN, or an Other number for the Immediate Origin number. It limits this to 9 digits as that is the maximum field length in the ACH file.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

Steps to Duplicate:

1. Go to Treasury\Manage Bank Accounts then select a bank in the list
2. Click on the EFT Information tab
3. See the Immediate Origin field there, notice it only has 9 digits. Many banks are now reporting that they need 10


 

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 4
 4.0.138.2

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