CRM users may encounter the error “Business unit’s amount cannot exceed its application applied amount” when attempting to adjust a posted payment where the transaction amount has been applied to a business unit.
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.
Steps to Duplicate
Open a revenue update batch
Attempt to adjust revenue record amount.
Provide an Adjustment Reason.
Validate the batch.
Error: Business unit’s amount cannot exceed its application applied amount.