Because the software is cloud-based, and depending upon several factors such as computer and network caching, internet traffic, etc., it may take up to 5 minutes for your changes to be reflected on your website. If a change you've made does not display after that time or after clearing your cache (instructions to clear your cache can be found here) please contact Blackbaud K12 Support at 800-468-8996 (menu option 5, then option 1) for further assistance.