Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
When using a link or URL to view a video, you may receive this error:
f2245e56-1cb2-4000-b04b-693be6db7ffe UNEXPECTED_ERROR An unexpected error has occurred. When referencing this error, please use the ReferenceId, if provided.
When this error occurs, it is possible that the file may have been corrupted during the upload process and is not functioning properly. To resolve this, upload the video again.