Performance: Corporate Info takes time to load when selecting Employee Information

When viewing Employee Information on the Corporate Info tab of an organization record, the screen takes awhile to load. 
Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Steps to Duplicate

  1. Go to Constituent search and open organization record.
  2. Select Corporate Info tab
  3. Under the Corporate Structure section, click Go to > Employee Information.
  4. Click the Change Selections button.  Select 2 selections for change selections
  5. Mark your selections and click Save.
  6. Note slowness.

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 4
 4.0.141.11

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.