Calendar Year Total fields in Account Activities are inaccurate

The Calendar Year Total fields in on Account Activities do not match what is displayed in the Giving History Summary Screen.
  1. In Giving History Summary, mark the correct options for Adjustments, Payments, and Soft Credits under the Include Options section.
  2. Note the combined amount for a given Activity Type (See the Source Code to determine the Activity Type) and calendar year of the Gift Date.
  3. Check Account Activities for the Activity Type that corresponds to the Source Codes noted above.
  4. If the amount totals are not the same, the recompute_aa script can be run by Support for one or more accounts to recalculate Account Activity values.
Note:  This can also occur if Month End Processing for the month of December does not complete successfully.

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