Constituents Only box may remain unchecked when setting up an action alert

When setting up an action alert under Step 4. Select Targets the Constituents Only box is checked by default. When unchecking this box and clicking on Next, your selection may not be saved.
We are currently evaluating this issue and will update this article when we have more information. 

For the time being in order to  save your changes, follow the below steps: 
  1. Advocacy > Action Alerts 
  2. Select Edit next to alert 
  3. Select Step 4. Select Targets
  4. Uncheck the Constituents Only box
  5. Click Save
  6. Click Next

Steps to Duplicate

  1. Go to Advocacy > Action Alerts
  2. Locate your Alert
  3. Under the Actions column select Edit
  4. Click on Step 4. Select Targets
  5. By default the Constituents Only box is checked
  6. Unmark the box
  7. Hit the Next button
  8. Click on Step 4. Select Targets, it will show the box checked
  9. Unmark the box 
  10. Click Save
  11. Click Next

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.