Import process error – Value cannot be null. Parameter name: value

When running the import process user may receive the following error message – Value cannot be null. Parameter name: value

Download and install the latest service pack, which contains all fixes from previous service packs. If you are running an older version, download and install the latest version and then the service pack. 

Environment

 Blackbaud CRM
 4.0
 4.0
 Service Pack 3

Was this article helpful?