When running the Timesheet Report, users are reporting that it is not calculating the correct total for volunteer year as of start date.
The Total for Volunteer Year Start Date field in the Time Sheet Report calculates the number of hours between the volunteer start date configured in your Raiser's Edge and the start date of your report.
To find the volunteer year start date in your Raiser's Edge: 1. Navigate to Configuration 2. Select General 3. Verify the mm/dd value in the Volunteer year starts field
Steps to Duplicate
1. Log into The Raiser's Edge 2. Navigate to Reports > Volunteer Reports. 3. Create a New Timesheet Report. 4. Set Date Range, as needed. 5. Preview report.
Though the constituent may have volunteer hours listed in the date range of the report the total for Volunteer Year as of Start Date is 0.00.