To check why a comment section isn't available on a report card follow these steps:
  1. Go into onRecord > Settings > Grading
  2. Click School Year Setup
  3. Choose the following filters:
    • School Year: choose the appropriate year 
    • Group Type: Dorms
    • School Level: choose the appropriate grade level
    • Grade Plan Groups: choose the appropriate group
  4. Check to make sure the Begin Date is current, making this date current enables comments to be made on the report card.