Web Form Freezing after adding a promo code

When adding a promo code to an online order the web form appears to freeze and does not update for 10 to 20 seconds.

 
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. Click web in Altru
2. Click manage program forms
3. Click the down arrow next the program and click on the URL
4. Add tickets to the program to your online cart
5. Type in a promo code and click apply
6. Notice the unresponsiveness of the web page

 

Environment

 Altru Arts & Cultural

Was this article helpful?