Error: Data could not be saved insert duplicate key - When processing transactions in Daily Sales

Description:  When working in daily sales you may experience the error Data could not be saved. Cannot insert duplicate key row in object' dbo.CACHEDDISCOUNTRESULT' with unique index 'UIX_CACHEDDISCOUNTRESULT_INPUTHASH_LASTUSED'. The duplicate key value is. This error may occur when trying to process any kind of transaction.

 
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate


Steps to Duplicate:
1. Click on sales and then daily sales
2. Purchase a membership
3. Purchase an admission ticket
4. Apply a discount to the order
5. Click the payment method you're paying with
6. Click complete

The error message may display after clicking on the complete button

Environment

 Altru Arts & Cultural

Was this article helpful?