Altru timing out when processing credit card payments

When trying to process credit card transactions, transactions would try to process and then eventually time out in back office and daily sales
This has been resolved. If you continue to experience this issue, please click Chat with support and provide the exact steps you are taking to duplicate the issue.

Steps to Duplicate

  1. From Sales, select Daily sales
  2. Create and order
  3. Select Credit card as the payment method
  4. Swipe card and Save
  5. See long loading screen and eventually get an error stating that the process timed out


 Altru Arts & Cultural

Was this article helpful?