From Control Panel, administrators can manage users of Raiser's Edge NXT and invite new users to use the web interface by performing the following steps:
  1. In the Raiser's Edge NXT navigate to Control Panel > Security
  2. On Users tab click "Add user" button  (+ sign)
  3. Enter the user's email address and select their user group.
  4. Your user will now receive will an email invitation.  To accept the invitation, select the option 'confirm email' in the invitation and sign into the Raiser's Edge NXT using Blackbaud.com credentials.
Note: When you invite a user who doesn't currently have an account in the database view, Raiser's Edge NXT automatically generates a password for the classic interface. For the user to log into the database view, a system administrator must first reset the password to one the user knows.

All existing user names in the Raiser's Edge are brought over to RE NXT.  Perform the following steps to invite an existing user:
  1. In the Raiser's Edge NXT, Navigate to Control Panel > Security
  2. To invite a user click the menu button by their name on the "Users" or "Need invitation" tab
  3. Select Send invitation
  4. Enter the user's email address, click 'Send Invitation'
Note: Accepting the invitation will link their existing Raiser's Edge username with their email address for Raiser's Edge NXT.  Their existing user name and password will stay the same.

If your screen looks like the following, please refer to Permissions UI Frequently-Asked Questions
Permissions UI
  • For more information, reference the 'Get Started with Raiser's Edge NXT' page.
  • If you need to have the invitation resent, please reach out to your Supervisor or another user with Supervisor rights. Or if you are the administrator and the only user with access to the Raiser's Edge NXT, please chat with an analyst.