Error: Data could not be saved. The UPDATE statement conflicted with the CHECK constraint "CK_RELATIONSHIP_MATCHINGGIFTRELATIONSHIPCOUNT"

When attempting to merge two records an error regarding relationships and matching gifts is given and the records are not merged, users may receive the error:

Data could not be saved. The UPDATE statement conflicted with the CHECK constraint "CK_RELATIONSHIP_MATCHINGGIFTRELATIONSHIPCOUNT"
Ensure the organization relationships set to match gifts on the constituent records set to be merged are set with the correct relationship types. The individual should have a relationship type of 'Employee' and the organization have a relationship type of 'Employer'

Steps to Duplicate

1. Go to Constituents > Duplicates > Merge two constituents
2. In the Source constituent choose the constituent
3. For the Target constituent choose the constituent
4. Select the Default Merge configuration
5. Click Merge

Environment

 Blackbaud CRM
 4.0

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.