Note: As of July 9, 2018, Blackbaud’s School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks—constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
At present, you cannot delete onBoard official notes once they have been created, and you cannot edit them once the Official Note has been sent.
In order to add/edit Official Note types in onBoard, a user must have the role of Admissions Manager or Admissions Staff.