Error: Invalid Value for State - When adding payment information for an online membership

When trying to process a payment for an online membership renewal you may encounter the error "invalid value for state" when selecting Michigan as your state
  1. Login to your merchant service web portal
  2. Go to account management
  3. Click on contact details
  4. Edit the address information and change the field that contains USA to the state that has been causing the error message

Steps to Duplicate

  1. Go to a membership web form
  2. Add your membership and membership level
  3. Add the membership to your cart
  4. When adding the payment information to the web form select your state
  5. You may receive the error: invalid value for state

Environment

 Altru Arts & Cultural

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