Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
Platform Managers, or constituents with access to edit their contact card, can use the phone channel to manage phone numbers. Each user can have up to 9 different phone numbers (home, home 2, business/college, dorm, wireless, home fax, business fax, summer, and winter) in the database. Phone numbers can be shared among related users so that when a change is made to the number in one user's profile, it automatically updates the number in the linked profiles.
Each Phone Type can only be used once when adding phone numbers to a record. Once a Phone Type is used, it will no longer show in the list of available Phone Types when adding a new number.