Error: General ODBC Error Violation of PRIMARY KEY constraint 'PK_INT7EEELIGIBLERE_13F6B9F5'-when opening linking grid

When opening the linking grid a user may experience the following series of error messages:

Run-time error '-2147211486 (80042722)': General ODBC Error: [Microsoft] [ODBC SQL Server Driver] [SQL Server] Violation of PRIMARY KEY constraint 'PK_INT7EEELIGIBLERE_13F6B9F5.' Cannot insert duplicate key in object 'dbo.INT7EEELIGIBLERECORDS'. The duplicate key value is (26926). 
Native Error: 2627
[Microsoft][ODBC SQL Server Drvier][SQL Server]The statement has been terminated. 
Native error: 3621

Abnormal termination of BBElastic: 4 Interface reference(s) were not removed. 
Interfaces for the following objects still exist: 
Object
Object
Object
Object 

Run-time error -2147418105 (80010007)':
Automation error
The callee (server [not server application]) is not available and disappeared; all connections are in invalid. The call may have executed. 
 
We are currently evaluating this issue and will update this article when we have more information. 

Steps to Duplicate

1. Integration>Link Records with the Raiser's Edge 
2. Receive series of error messages 

Was this article helpful?