Amount is incorrectly listed as $0.00 in batch

When users generate recurring EFT batches, the amounts on the rows are listed incorrectly at $0.00 but the projected total is correct, and the amount on the committed transactions are accurate as well.
We’re currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

1.  Navigate to Revenue > EFT > Generate payments
2.  Choose an existing or create a new process
3.  Run the process
4.  Open the batch that is created from the process and notice the amounts are listed incorrectly

Environment

 Blackbaud CRM

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.