When editing a group sales reservation you may notice that overriding a custom item in the itinerary or overriding the cost of a resource causes that item to appear in query as Fully Refunded
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
Create a query that outputs the order number and refund status of the reservation. Notice the refund status is 0. 1. Create a group sales reservation 2. On the reservation's page under manage reservation click on the host's name 3. Click add > Custom Item 4. Add a name to the item and a location and click save
Refresh the results of your query. Notice that the refund status is fully refunded after adding a custom item to the itite