Parents are drop-down is empty - when adding a rule on an Online Admission form

When setting up conditional rules based on the Parents are field on an Online Admission (OLA) the options may be missing.

Drop-down is empty
  1. Log in to the NetCommunity site
  2. Click Site Explorer > Forms
  3. Click the pencil icon for the form
  4. Click Manage Rules on the top of the form builderManage Rules
  5. Select the appropriate step and section where the parents are field is locatedUser-added image
  6. We are able to set the value here in the drop-down for the rules
  7. Click Save 

Environment

 Blackbaud NetCommunity

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