Typically, this is due to the quantity of the benefit of the ticket being 0. In order for Dinner Tickets to show under the Contributors Summary and Dinner List report, a benefit with a QTY>0 must be applied.

Create a benefit for the dinner ticket:
  1. Navigate to Communities>Special Events>Kintera Golf
  2. Hover over your event and select Manage Event
  3. Navigate to Kintera Golf>Registration
  4. Click the Benefits link
  5. Click New
  6. Enter a benefit name, fill out a description or value (optional), and click Save and Next
  7. (Optional) Add attributes
  8. Click Finish
Apply the benefit and add a quantity:
  1. From Kintera Golf>Registration
  2. Click Registration Packages
  3. Hover over your dinner ticket packages and click Edit Package
  4. Click Package Benefits
  5. From the dropdown, select the Benefit for the dinner tickets and click Add
  6. Next to the Qty box for the benefit, enter a number greater than 0
  7. Click Finish

Note: If participants have already purchased the Qty 0 ticket, this change is retroactive for the Summary tab, but not within the report.

To see individuals who have purchased the Qty 0 dinner tickets, they must be manually searched via:
  1. Navigate to Communities>Special Events>Kintera Golf
  2. Hover over your event and select Manage Event
  3. Navigate to Administer>Payments
  4. Hover over the Payment ID and select Manage Payments
    • Under Items Purchased, note the Name of the package