Note: As of July 9, 2018, Blackbaud's School Management solutions (which include Core, onBoard, onCampus, onMessage, and onRecord) are utilizing a new top level navigation. This primarily affects users performing administrative tasks-constituent navigation for most parents, students, faculty, and alumni will remain the same. We appreciate your patience as we work to update our documentation. If you are seeing this message, the content of this solution is still being vetted for possible updates. Please refer to this mapping document if you need assistance finding a task in the new navigation.
This is because all of your Event Registration Items have been set to Required. You would need to unrequire these items if you do not want every Registrant to select all of them. To do this:
1. Go into > onMessage > Approval > Event Registration 2. Click Edit for the Event Registration 3. Click Registration Items 4. Click Edit Group 5. Unmark the box for Required 6. Click Save & Exit