When making a change in Raiser's Edge to a constituent records such as a name change, users may notice that the change does not reflect in Education Edge after running synchronization.
We are currently evaluating this issue and will update this article when we have more information.
Steps to Duplicate
1. Raiser's Edge>Records>Constituents 2. Make a change to a constituent such as changing the first or last name 3. Integration>Run Synchronization 4. Education Edge>Records>Individuals, open the Education Edge record that the Raiser's Edge is linked to 5. Note that the name has not been updated