What should I do if a merge of accounts is incomplete?

Merge of accounts may appear as incomplete or partially completed. This could include Accounts that have a termination code of "MG" for merged but have no merged account id.
If there is no Merged Account ID and Names have not been deleted, then the account has essentially not been merged. The user can go to the merge screen and clear the termination code and set the status back.  Set the Status to D and the termination code to MG.

Note:  This outcome is sometimes a result of conversion data.

Environment

 RSR

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.