Original amount is $0.00 on Sponsorship Recurring gifts added via BBIS

Sponsorships created via BBIS Sponsorship forms are added with the correct amount but have $0.00 as the original amount.  
We're currently evaluating this issue for a fix in a future patch or service pack.  

Steps to Duplicate

1.    Open a Sponsorship page in BBIS in your web browser 
2.    Select Sponsor (<Child Name> (Do not click on Become a child sponsor at the top)
3.    On the Sponsorship information page that appears Frequency of monthly and $30 is selected. Click Next  
4.    At the prompt select Create Account
5.    Enter info for new Sponsorship Registration for a new Constituent and click Submit 
6.    On the next Step click Sponsor
7.    At BBSP page enter Credit Card type, card # CVC and expiry date 
8.    Click pay now 
9.    Login to CRM
10.    Go to Sponsorship>Sponsorship Search 
11.    Select Start date of today and click apply 
12.    Open the sponsorship
13.    Select Go to Recurring Gift
14.    Note the original amount is $0.00


 Blackbaud CRM

Was this article helpful?