Data hygiene setting incorrectly updates organization names using a Constituent Update Batch

You can set  your Data Hygiene settings to auto-correct words that start with more than one capital letter.  However, with organizations, there are frequently names that are intentionally capitalized (e.g. RKO Pictures) that are changed by a Constituent Update Batch that is updating some other aspect of the record, such as Attributes.
We're currently evaluating this issue for a fix in a future patch or service pack.

Steps to Duplicate

  1. Add an organization that has sequential capital letters as all or part of its name (e.g. USA Today)
  2. Go to Batch Entry and Add a Constituent Update Batch
  3. Select Field Options
  4. Add a Constituent Attribute field
  5. Save
  6. In the resultant batch, populate the Attribute field and the Last/Org/Household name field type the organization name with the appropriate capital letters
  7. Observe this will autocorrect, based on data hygiene settings, to first capital, the rest lower case.  If the batch is committed, the record is updated to that capitalization
  8. The same holds true if using an Import


 Blackbaud CRM

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