Applied and posted payment does not wash out of the unapplied payment account

After payments are applied to charges, it does not release the amounts from the suspense account for the full payment and only releases it for a portion of the payment.
We are currently evaluating this issue and will update this article when we have more information.

Steps to Duplicate

1. When reporting on the AR Suspense account, 01-2010 there are 7 transactions that were not released from this account. The payments are posted and applied
2. In GL, Reports, Account Reports, run the new report BlackbaudTest and its the following transactions:
1/24/2014 Transaction: 2984-145  Credit $40.14
11/21/2014 Transaction: 3630-62 Credit $420.00
11/21/2014 Transaction: 3630-62 Credit $172.00
11/21/2014 Transaction: 3630-62 Credit $750.00
11/21/2014 Transaction: 3630-62 Credit $75.00
11/21/2014 Transaction: 3630-62 Credit $600.00
11/21/2014 Transaction: 3630-62 Credit $15.00

Environment

 Financial Edge
 7.87

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