Error: Quantity needed must not exceed the total available. - When adding a staffing resource to a program or reservation

When adding a staffing resource to a program or a group sale reservation, you may encounter the error "Quantity needed must not exceed the total available"
If you are receiving this error, it means that you have either not yet setup the quantity on the resource itself, or the quantity you are trying to add to the program or reservation exceed the total available on the resource.

Please follow these steps to resolve the error:
  1. From Tickets, select Ticket sales setup
  2. Select Resources.
  3. Click on the Staffing Resources tab
  4. Select the staffing resource that you are trying to add
  5. Click Edit staffing resource in the upper left under tasks
  6. Here you will need to add in the quantity available and the Capacity per resource which is the number of visitors each staffing resource can handle at one time.

Environment

 Altru Arts & Cultural

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