Why is a name incorrect in my Top Participants List?

After changing a constituent's name in Constituent360, the old name is still displaying on the TeamRaiser Top Participant List and my update is not reflecting in real time.
This is due to the timing of the task which updates the TeamRaiser Top Participant List. This task runs daily, so if the constituent's name is changed after the task has already run that day, you will need to wait until the task runs the next day for the correct name to be reflected.

Environment

 Luminate

Was this article helpful?