First, remove any users that should not be receiving the online email alerts.
  1. Go to Web > Email Alerts Management.
  2. Click on the green downward arrows next to the username that should not receive the emails.
  3. Click Delete.
  4. Repeat for any users that should not receive these emails.
Next, instruct users who need to receive email alerts to follow these steps when logged in under their username.
  1. Go to Web > Email Alerts for Online Sales OR if the user does not have access to Web, go to Sales > Email Alerts for Online Sales.
  2. The email address associated with the username should automatically populate. Confirm the email address or enter in the email address that should be receiving them.
  3. Mark the checkboxes for the sales they should be notified, such as daily admissions, scheduled program events, fundraising events, memberships, or donations.
  4. Click Save.